Select the part, add it to your cart, and complete checkout with the required details. The process is quick and secure.

No. You can place an order without creating an account. Order confirmation, invoice, and tracking details are sent by email.

We accept Stripe, PayPal, Apple Pay, Google Pay, and debit/credit cards. All transactions are protected with SSL encryption.

Yes, bank transfer is available on request. Please contact us before placing your order to confirm availability.

No, cash on delivery is not available.

You can request a change or cancellation within 24 hours of purchase, as long as the order has not been shipped.

Yes. A digital invoice is sent automatically by email once the order has been shipped.

Estimated delivery times are: Europe: 2–6 business days; International: 5–10 business days. Delivery times may vary depending on destination and courier.

We ship via trusted international couriers such as FedEx, UPS, DHL, DPD, GLS, Raben, Hellmann, Geodis, and others.

Yes. Once shipped, you will receive the tracking number and instructions by email.

No. Shipments are handled only through couriers selected by AutoRiven.

Yes, we ship to many countries worldwide. Some destinations may be subject to customs restrictions.

For deliveries outside the European Union, any customs duties and import taxes are the customer’s responsibility.

Yes. You may return a part within 14 days from delivery, even without providing a reason, provided that the item has not been installed, used, or damaged and is returned in its original condition. If the return is due to a defect or an incorrect item supplied by us, we will cover the return costs. For returns due to change of mind, all shipping costs are borne by the customer.

Refunds are issued within 14 business days after the returned item is inspected.

Shipping costs are non-refundable, except when the issue is caused by AutoRiven.

The warranty covers functional defects on used parts for 30 days from delivery. It does not cover normal wear, cosmetic defects, or damage caused by incorrect installation, misuse, or modifications. This 30-day commercial warranty does not affect or replace the consumer’s statutory rights under EU conformity law.

If the same part is available, we will send a replacement. If not, we will issue a refund.

Yes. All parts sold by AutoRiven are used OEM original parts. We do not sell replicas or non-OEM products.

The best method is to match the OEM code. Alternatively, you can send us the VIN, model, and year before purchase for a compatibility check.

Yes. AutoRiven specializes exclusively in used OEM car parts.

Product information is based on descriptions, images, and available data at the time of listing. Not all components can be physically tested before shipment.

Yes. Some electronic components may require coding or adaptation by a qualified technician after installation.

You can reach us by email at info@autoriven.eu, via WhatsApp, or through the Contact page.

Customer support is available Monday–Friday, 09:00–16:00 (Poland time zone).